Clean and well presented
"We appreciate not having to worry about guests and bookings but rather can just book ourselves in when we want a tropical holiday and Meg will take care of the rest."
Cara S, Property Owner
Best decision we made
"Meg has made the whole process so easy for us and has an eye for the small details. I would recommend this company to anyone wanting a manager for their house. Our reviews all mention her!"
Cathryn M, Property Owner
Highly recommended
"From the first point of contact until the last, Meghan was very nice to talk to. The house was very homely and even had a lovely platter of strawberries and exotic cheese on arrival."
Brenda K, Guest
Professional, effective & customer focused
"Meg has been great to work with over the past few years. She made our transition into the Airbnb world seamless. She understands our vision and communicates wonderfully."
Elise B, Property Owner
WHO WE PARTNER WITH
OUR FEES
We handle everything for 20%+gst of the nightly rate.
You pay for any item or appliance that the house needs to be a functional holiday rental.
As well as;
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Gardening or pool/spa servicing
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Maintenance
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Professional photography
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Smoke alarm & pool compliance fees
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We supply the consumables for the house including
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tea, coffee, oil, salt, sugar, spices & sauces
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kitchen, bathroom and laundry supplies
We find it is easier for us to supply these things to give continuation of quality and brands.
We also supply a welcome gift to each group to start with our best foot forward.
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Our in-house cleaning team will create a set cleaning price that is split between both the guests and the owners.
We find this approach effective as it enables us to keep our nightly rates competitive and our cleaning costs appear low to guests, making it a more attractive.
The cleaning cost covers both the cleaning and the hired linen.
OPTIONAL ADD-ONS
We strongly encourage all new properties to have professional photos. It makes such a significant difference to the listing. We are happy to coordinate this and meet with the photographer on the day. The price is approximately $350.
The presentation of your house is very important for the comfort and experience of guests. A well presented house will book easily and garner great reviews. The cost depends on the scope of the project.
All new properties must have compliance certificates. We can organise them at cost to the owner.
WHAT YOU GET
Initial setup
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Setup checklist and suggested changes and purchases
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Management agreement
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Professional photographs and floor plan (at cost)
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Creation of listings on multiple platforms
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Direct booking link
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Digital house guide
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Determine cleaning fee
Ongoing
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24/7 guest communication
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Co-ordination of cleaners and regular maintenance
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Linen servicing
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Social media marketing
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Supplying and restocking of essentials
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Monthly and annual financial reports
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After hours call outs
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Quarterly maintenance reports
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Income is held in a real estate trust
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Thoughtful welcoming touches for guests
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SETUP
Seemless onboarding.
Getting started with Buena Vista is a breeze. We take care of everything to get your property guest-ready, stress-free. Our comprehensive setup checklist ensures nothing is overlooked, from the big details to the little touches. We’ll create eye-catching listings on multiple booking platforms to maximise your exposure and revenue. Smooth onboarding? Consider it handled.
OWNERS
We've got you covered.
Stay in control and in the loop without lifting a finger. With our owner’s portal, you can log in anytime to track bookings, block off dates, and monitor performance. Plus, we provide detailed monthly and annual financial reports, so you always know how your investment is performing. Transparency and ease - just the way it should be.
GUESTS
Impressing your guests.
Your guests deserve VIP treatment, and we deliver just that. From prompt, friendly communication to handling after-hours call-outs, we’re always on hand to ensure a smooth stay. We’ll also provide a thoughtfully curated guestbook and welcoming touches that leave a lasting impression, making your property the kind of place they can’t wait to return to.
MAINTENANCE
Spotless and stress-free.
Our in-house cleaning team ensures spotless results every time, complemented by hotel-quality hired linen for that extra touch of luxury. Essentials are always stocked, so your guests never go without. On top of that, we provide quarterly maintenance reports, keeping your property in top shape and giving you peace of mind.
STRATEGY
The winning formula.
We don’t just manage your property—we maximise its potential. With a sleek direct booking website, we help you save on third party fees and build repeat business. Our social media marketing creates buzz, bringing your property to the right audience. Plus, our dynamic pricing strategy ensures you’re earning top dollar, no matter the season.